FAQs

DO YOU HAVE QUESTIONS?

Answers to our Frequently Asked Questions are shown below.

For other specific questions, please contact us!

USD has certifications on all major product categories that require it. Our gas connectors, gas valves, log lighter valves and quick disconnects are all CSA Certified and Listed. Our electrical cords are UL Approved and all water products carry Iapmo or NSF Certification.

Inner Case Quantity varies from product to product. We sell by inner or master case quantities. Some exceptions based on total volume and project requirements. Please contact USD Sales for more specifics.

Yes. Our prepaid freight program is designed specifically for each customer. Depending on volume, discount pricing and location. Your sales associate can provide additional details.

Yes. We ship across the USA including Hawaii. Product ships from Santa Ana, California and lead times may vary from 1 day to 5 days depending on the “Ship To” location.

Our engineers can custom design parts in multiple categories and provide stocking programs to offer JIT delivery to your distribution centers or manufacturing plants.

We have many stocking distributors of our products throughout the US. Please Contact Sales to get more information about your local distributor.

The catalog is available for download on your website. It can be saved or printed and has list pricing for all the products. A multiplier sheet or custom pricing can be obtained from your sales representative or by E-mailing us at sales@usdproducts.com